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Limited Warranty Terms and Conditions

20 Year CloudComfort Mattress Limited Warranty
We hereby warrant your new mattress against defects and workmanship except damage caused by improper unpacking, misuse (like kids jumping on the bed) or abuse, accident, neglect, carelessness, alteration to the product, or if foam is exposed to any moisture, liquids, chemical products and any other conditions that are beyond the control of the manufacturer . The limited warranty covers body indentations greater than one and a half inches that are not associated with an improper foundation.In the event that service resulting from such defect is required during the warranty period, your mattress will be repaired or replaced. The warranty starts with the date of original purchase. Transportation costs to and from the point of repair is the responsibility of the consumer. This warranty is provided to original purchaser only and not transferable. All returns must be authorized by MFC  

This limited warranty does not cover:

Normal increase in softness, and tears in the foam due to normal wear and tear

10 Year CoolComfort  Mattress Topper Limited Warranty

We hereby warrant your new mattress topper against defects and workmanship except damages caused by improper unpacking,  misuse (like kids jumping on the bed), abuse, accident, neglect, carelessness, alteration to the product, or if foam is exposed to any moisture, liquids, chemical products and any other conditions that are beyond the control of the manufacturer. In the event that service resulting from such defect is required during the warranty period, your mattress topper will be repaired or replaced. The warranty starts with the date of original purchase. Transportation costs to and from the point of repair is the responsibility of the consumer. This warranty is provided to original purchaser only and not transferable. All returns must be authorized by MFC  

This limited warranty does not cover:

Any structural damage due to using an improper mattress or foundation. The mattress topper should be fully supported by a firm straight mattress or futon, in order to give it complete support over its entire length and width.

The mattress cover (including stains, soiling, burns or shrinking)

Normal increase in softness, and tears in the foam due to normal wear and tear